Privacy Policy for Pitstop Truck and Auto

Effective Date: November 7, 2024

At Pitstop Truck and Auto, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

Information We Collect

We collect the following types of information from our customers:

• Name
• Contact information (phone number, email address, mailing address)
• Vehicle information (make, model, year, VIN)
• Service history

How We Use Your Information

At Pitstop Truck and Auto, we use the information we collect solely for customer service purposes. This includes:

• Scheduling and managing service appointments
• Communicating about vehicle repairs and maintenance
• Sending service reminders and updates
• Addressing customer inquiries and concerns
• Improving our services and customer experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your personal information
• Request deletion of your personal information
• Opt-out of communications from us

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Facebook Ads

We use Facebook lead ads to connect with potential customers. When you interact with our Facebook ads:

• Facebook may auto-fill forms with information from your profile
• We collect the information you provide through these forms
• We use this information solely for customer service purposes, as outlined above
• Your interaction with our ads is subject to Facebook’s Data Policy

By submitting information through our Facebook ads, you consent to our collection and use of that information as described in this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us